What our Customers say...

Testimonials

Our house looks great!! I can't believe how fast it took. Thank Steve from SERVPRO.

House update. We r done with demo for now! Most of SERVPRO dryers r out so it’s much quieter! Lost bathroom vanity from water damage. All ceilings upstairs and in entry way and garage r gone. All flooring gone! New roof complete! We r making huge progress and r so grateful!! Thanks, Steve and Rob from SERVPRO for all your help!!!!

My State Farm agent suggested I contact this firm to help remediate a water problem in my basement. The manager did contact me quickly and had a crew at my home in 2 hours. They were professional and worked quickly. They also worked around my schedule to check on the dehumidifiers and measured the walls to make sure the moisture was gone. They also sprayed the interior of the walls with a solution to present mold/fungus. I would call them again.

Thank you. Your guys were great. They left while I was out. Just wanted to know they worked very hard and we appreciate it! 

I cannot thank you enough for saving our rug.  It is one of my very favorite decor items in our house. Your team is the best!!!

Very pleased with the work your individuals did. They were very professional and stayed until the job was done, Everything dried well and no smell in the house.  I will definitely recommend your company to others if they have similar issues.  I have everything put back together except for the carpet and wood which they had to order and will be in this week, Thanks for all your help in resolving this quickly.

Thank you for your great and courteous service, I really appreciate it.

EVERYTHING WAS GOOD, NOTHING BUT POSITIVE THINGS.

happy with the job, didn't really know what to expect but the crews have been professional, friendly and clean.

1st team that came was amazing, fantastic, kind, hardworking, perfect! Crew who came for the tear down portion was incredibly nice, hardworking, amazing, professional, very impressed and grateful for leaving home clean.

10s across the board.  happy with progress and work that has been done.

STEVE HAS BEEN ON TOP OF EVERYTHING. EVERYTHING WENT FINE

CARRIE IS EXCELLENT, ANSWERING ANY AND ALL QUESTIONS WHEN APPLICABLE. TEAM IS AMAZING, WORK DONE SO FAR HAS BEEN EXCELLENT AND HE COULDN'T HE HAPPIER

VERY PLEASED WITH WHAT HAS BEEN DONE SO FAR, THE SPEED IN WHICH THE TEAM HAS BEEN WORKING IS AWESOME AND  ENJOYED THE TEAM SO MUCH. 

EVERYTHING WAS EXCELLENT.

Good group of men who worked at my home. the person who was in charge was great and did a great job. He was very respectful and accommodating.

SP AND HIS TEAM ARE EASY TO WORK WITH, DILIGENT AND QUICK, INFORMATIVE, FLEXIBLE AND WORK THAT WAS DONE WAS GREAT!

THE TEAM WAS VERY EFFICIENT AND PROFESSIONAL, THEY DID A GOOD JOB AND CHECKED EVERYTHING TO MAKE SURE EVERYTHING WAS PERFECT.  VERY HAPPY WITH WHAT WAS DONE.

Alex and her crew were very attentive to our needs. Very thorough and professionally in This time.  But a very nice job. Alex is very kind and knows her stuff

Awesome team, Carrie and the boys have been just great. 

SERVPRO has been diligent, kind, supportive, helpful, amazing, patient and great with work done at their home.

very happy with our job done so far and all the cleaning that has been done, they have ran into a few bumps but Gene has taken care of them right away. She is very happy with our services and the crews

team did a great job, very fast, no complaints, team was awesome and he is happy with the work that was completed.

very happy with the crew, stated that they have been very helpful with all here questions. And doing a great job.

Jose was very professional and awesome in our busy center, Jose did a great job with all the repairs and the center looks great. Thank you Jose!

SOLID TEAM. RESPECTFUL. GOOD JOB SO FAR. PHIL IS AWESOME!

everything was awesome, appreciates the quick response so they didn't lose out on business

extremely happy with the job that has been done, Phil has been great and communicating everything that is being done and with scheduling the readings for equipment.

team did a great job, did a great job cleaning

COULDN'T BE HAPPIER. WAS HAPPY WITH THE RESPONSE TIME

I was amazed by the quickness of the arrival. The men got started right away removing all the water and setting up equipment. Working non stop to help our facility, Would highly recommend SERVPRO to anyone.

The amount of belongings we lost during the fire was devastating, but the crew was able to save an unbelievable amount of our possessions. I am truly grateful for all the help and hard work done to my home.

Appreciate all the help I have received with handling my issue. Getting the testing done and the work started right away saved me a lot of stress to be had. 

The water mitigation part was done extremely well, and I am very happy to be having the same company work on getting my home back to normal.

Very happy with the promptness of job being completed. The guys were great and very friendly.

Awesome job, 10/10 rating overall on everything that was done.

Great job done, crew did excellent with communicating with me every step of the way.

I was very impressed by the crew and the professionalism. They did a great job.

Obviously, I would hope that no one would need these services. But if the occasion happens, I can and have highly recommended SERVPRO of Kendall County.

Great team, totally professional and extremely courteous!!

Thank you for your promptness and willingness to work our crazy schedule. Couldn't have asked for a better team to take care of our home.

I want to take a moment and say thank you and your team for the work that you performed at my home recently. The team made sure that I was completely satisfied and had no further questions upon completion. 

It was such a comfort to have had the opportunity to have you there every minute of the way.  I know your company went the extra mile for us as a client and I wanted to say thank you!

Jacob is a sweetheart, and his team did an amazing job!!

Appreciated the extra attention that we felt you afforded us throughout this process. The constant open line of communications, the extra time to meet with us. SERVPRO was there for us the entire process and never left us not knowing or second guessing anything.

It was very depressing to have my basement be torn apart- especially since I have not been feeling well. If it hadn't been for the considerate and pleasant attitude of the crew i'm sure id have been totally depressed. I was reassured by their confidence expertise in every phase of their job.

These team members treated my hom as if it was theri own. No-one can ask for more.

The crew was great! Nice work and they kept everything clean and tidy given the circumstance. Thank you for all the help will be recommending you to friends in family. 

Extremely happy with the service, best group of guys I have ever had to work with. Very comfortable with them in my home. 

Never been through this before and never thought I would have to use this type of service. Was completely blown away by the high level of service at every level. Thank You!

I have never worked with a company that was so kind, helpful and truly concerned with doing an excellent job. 

Everyone has been awesome! They have helped make what was a very stressful time manageable and helped us see the light at the end of the tunnel.

Thank you all for the friendly professional, knowledge and truly amazing customer service after half of our large pine tree fell through our home! We are very impressed with all of the help you gave us! We are glad we were referred to SERVPRO of Kendall County and will continue on the good word of this great company!

Alex was great to work with. Always professional and courteous.

Carrie and the team were great. Would recommend SERVPRO of Kendall County to anyone. Very happy with the work done.

"Everyone was very receptive to my questions. Gene always answered my texts and emails very promptly and came through in the clutch.

SERVPRO of Kendall County has allowed us to assist on multiple commercial projects. They have a well managed and experienced crew. Would highly recommend them for any commercial project.

Steve - "We were blown away by your service. Very clean. We informed State Farm that your speed, cleanliness and level of courtesy by your employees is unmatched. My wife never leaves the house when someone is there working. She ran all kinds of errands while your team was there. We told our agent and friends as well. SERVPRO of Kendall County is more than Excellent. - Thanks again" - Ed F. - Kendall County, IL

This is a letter to inform you about the outstanding service that was rendered to one of my clients by Steve Pearson & SERVPRO of Kendall county. My client had a flooded basement during the recent heavy rains - 2 hours away. Steve will have the “first right of refusal” for any claim we have. Distance could be the only reason that Steve declines a claim; and being the excellent business man that he is, I think he will go any distance to help our clients. Bill Oswald, State Farm Agent

I thought every aspect of the water damage services was exceptional and would highly recommend SERVPRO of Kendall County. I gave a card to my insurance agent.

It was clear from the beginning of the flood repairs that everyone knew what they were doing.

The entire emergency services and restoration process was better than I had ever hoped.

SERVPRO of Kendall County went above and beyond with their emergency services in my time of need.

SERVPRO of Kendall County did an outstanding job and I have recommended them to family and all my friends. My home was taken care of during this stressful time, and it looks amazing! Glad they were my first call after finding the flood in my home.

My special thanks to Jake for his help in understanding the water damage restoration process and unfailing willingness to answer all my questions along the way. I would highly recommend SERVRPRO of Kendall County and your emergency services and reconstruction services to anyone.

The response to the emergency services situation was great and considering it was July 4th, it was AMAZING!

A sewer back up situation that seemed overwhelming to us was handled in such a professional and kind way, I just had to share! THANK YOU STEVE AND SERVPRO of Kendall County! You guys are THE BEST.

I felt that everyone from SERVPRO of Kendall County treated my fire damaged house as if it was theirs. They tried to make sure everything was done right. Emergency Service and Reconstruction was excellent.

I will recommend SERVPRO of Kendall County to anyone I know who is in need of your fire, water, board up and tarping services. You are the best! I Can not express enough how diligent, courteous, patient, kind, reassuring, respectful, dependable, effective, and thoughtful you were throughout handling our water damage loss. Thank you from my whole heart for all you did for Steve and I.

I could not find any areas of the water damage services or the reconstruction that needed improvement. I can't say enough about everyone involved from SERVPRO of Kendall County and I give them my highest recommendation.

We wish you and your staff continued success and if the need ever arises, we will most definitely use SERVPRO of Kendall County and would not hesitate to recommend your office personally to anyone in your area who would require your services.