Our Process Shows Results

8/11/2020 (Permalink)

When you Need an Expert Cleaning Service, We Can Help!

Our job isn’t done until it’s done right. When you work with SERVPRO of Kendall County, you’ll have a dedicated supervisor for 24/7 communication to address your needs. And to ensure we always deliver on what we say, we use a certificate of satisfaction form to survey our customers after every job. The results are used to improve our service, provide ongoing training for our employees and ensure that customers are fully satisfied with the work we performed.

As an expert cleaning service provider, we consider ourselves to be an extension of your business operation. That’s why we are committed to ensuring customer satisfaction every step of the way. Along with regularly monitoring our progress and communicating with our customers to align on cleaning goals, we deliver a higher level of cleaning services by using superior standards that go above and beyond our customers’ expectations. Some standards we use to ensure the best cleaning results include:

• Using documented inspection system for quality control
• Using best practices set forth by leading governmental organizations to clean and disinfect
• Using proven processes and techniques to deliver the highest standard of clean
• Providing ongoing training to ensure our staff always follows the latest cleaning best practices